Summary:
In case of an emergency, it’s important to know who to contact quickly.
This guide lists all major emergency and support contact numbers in Okinawa, including fire, police, medical, utilities, and foreign-language assistance.
🚨 1. Emergency Services
| Service | Number | Japanese | Details |
|---|---|---|---|
| Fire / Ambulance | 119 | 消防・救急 (Shōbō / Kyūkyū) | For fire, injury, or medical emergencies |
| Police | 110 | 警察 (Keisatsu) | For crimes, theft, or accidents |
| Japan Coast Guard | 118 | 海上保安庁 (Kaijō Hoanchō) | For incidents at sea (boating, drowning, etc.) |
⚠️ Important: Emergency operators may not always speak English.
If language support is unavailable, state your location and the type of emergency clearly:
“Fire” / “Accident” / “Ambulance please”
and give your address or landmark.
🏥 2. Medical Assistance & English-Speaking Support
| Service | Number / Link | Description |
|---|---|---|
| Okinawa Medical Information Center | 📞 098-939-2550 | English assistance for hospitals and clinics (9:00–17:00 daily) |
| Japan Helpline | ☎️ 0570-000-911 (24 hrs) | 24-hour English emergency & information support |
| AMDA Medical Information Center | 📞 03-5285-8088 | Multilingual assistance for finding doctors (Tokyo-based, nationwide support) |
| U.S. Military Emergency (On Base) | 📞 911 (base phone only) / 📞 098-911-1911 (cell phone) | Kadena, Foster, Futenma, Hansen, and other installations |
| Poison Control Center (Tokyo) | 📞 03-5285-8080 | English & Japanese — for accidental ingestion or chemical emergencies |
💡 Tip: When calling Japanese hospitals, bring a Japanese speaker or ask the operator to connect you to an English-speaking staff if available.
💬 3. English & Multilingual Hotlines
| Service | Contact | Languages / Availability |
|---|---|---|
| Japan Helpline | ☎️ 0570-000-911 | English 24 hours, nationwide |
| Tokyo English Lifeline (TELL) | ☎️ 03-5774-0992 / telljp.com | English, 10:00–22:00 daily (mental health support) |
| Okinawa International Women’s Association (OIWA) | oiwaokinawa.org | Community and welfare support |
| Tourist Hotline (JNTO) | ☎️ 050-3816-2787 | English, Chinese, Korean, available 24/7 |
| US Consulate Naha | ☎️ 098-876-4211 / U.S. Embassy in Japan | For lost passports, emergencies, or arrests |
💡 These hotlines are open to all residents — not just tourists — and can help you navigate emergencies when Japanese communication is difficult.
🧭 4. When to Call 119 vs. Contact Maintenance
| Situation | Call 119 | Contact Saki Corporation |
|---|---|---|
| Fire / Smoke / Explosion | ✅ Yes | After safe evacuation |
| Injury or sudden illness | ✅ Yes | Inform office afterward if related to property |
| Water or gas leak inside property | 🚫 No | ✅ Yes, maintenance team will assist |
| Power outage or broken light | 🚫 No | ✅ Yes |
| Structural damage after typhoon | 🚫 No | ✅ Yes |
| Neighbor dispute or suspicious activity | 🚫 No | Contact Police (110) |
⚠️ Always ensure your safety first. If unsure, call 119 — emergency responders can transfer your call if it’s not life-threatening.
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